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Serviceability Incident Lifecycle: From Detection to Prevention

Original title: Жизненный цикл инцидента работоспособности: от обнаружения до предотвращения

OnlineWebinar

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When
Times are shown in the venue time zone (Europe/Moscow, UTC+3).
Where
Online
Format
Online
Topics
Product & ManagementSecurity
Event language
Russian
Price
Not specified
Organizer
АО «ДиалогНаука»

About the event

Online webinar on how incidents involving information systems should be handled: whether finding the root cause or restoring service matters most in the first minutes, how responsibilities are divided among participants, and what details should be recorded in a ticket for later review. In the practical part, the incident stages are assembled into a single process diagram using the example of a system integrator's technical support team. The session is aimed at IT and information security manager

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Sources

Information was collected from these websites. Please verify details with the organizer.

Official website ↗